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Champion Plumbing & Drains

ABN: 14 650 092 005

Email: info@championservices.com.au

Phone: (02)9784 2455

Website: https://championplumbingdrains.com.au/

Champion Plumbing & Drains (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. What personal information we collect

We may collect personal information that is reasonably necessary for our functions and services, including:

 

  • Name and contact details (email, phone, address)
  • Service address and job details
  • Billing/payment information
  • Information provided in forms submitted via the website

 

We do not collect sensitive information unless it is required and you consent.

2. How we collect your information

We may collect your personal information:

 

  • Directly from you when you contact us or request services
  • When you complete forms on our website
  • During telephone calls or email exchanges
  • Through automatic tracking when you use our website (e.g., analytics)

3. Why we collect your information

We collect personal information to:

 

  • Provide quotes and deliver plumbing services
  • Communicate with you about bookings, enquiries, or service updates
  • Respond to your requests and enquiries
  • Improve our services and website functionality
  • Comply with legal obligations

 

We will not use personal information for secondary purposes without consent.

4. Website analytics & tracking

Our website may use Google Analytics or similar technologies to collect non-personal information about site usage. This may include:

 

  • Device type
  • IP address (anonymised where possible)
  • Pages visited
  • Referring websites

This information helps us improve the website and user experience.

5. Disclosure of information

We may disclose personal information to:

 

  • Contractors or service providers supporting our business operations
  • Government or law enforcement, where required by law

We do not otherwise disclose personal information to third parties without consent.

6. Cross-border disclosures

We may store or process information using third-party services that operate overseas. By providing your personal information, you consent to such storage and processing in countries where these service providers operate.

7. Access and correction

You may request access to the personal information we hold about you or request corrections. To do so, please contact us at:

 

Email: info@championservices.com.au

Phone: (02)9784 2455

 

We will respond within a reasonable timeframe and in accordance with the APPs.

8. Privacy complaints

If you have a concern about how we handle your personal information, please contact us using the details provided above.

 

We will:

  • Acknowledge your complaint
  • Investigate fairly and promptly
  • Notify you of the outcome

If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

9. Updates to this policy

We may update this policy from time to time. The current version will be available on our website.

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We’re locals serving locals

Family-Owned and Community Focused

Champion Plumbing & Drains was built on trust within the Inner West, not a corporate model. As a family-run business, we take pride in supporting the community that supports us. This includes helping homeowners during emergency plumbing issues, supporting local sports teams, and providing honest advice that puts your home first.

 

When you call Champion, you get plumbers who understand the area, the common plumbing issues in older Inner West homes, and the standard of service that locals expect.

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For the Locals, By the Locals

Inner West Locals Choose

Champion Plumbing

FOR THE LOCALS, BY THE LOCALS
INNER WEST LOCALS CHOOSE
CHAMPION PLUMBING

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For the Locals, By the Locals

Inner West Locals Choose

Champion Plumbing

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because doing it right matters.

Quality Guaranteed,
Every Time

We back every job with a Lifetime Labour Guarantee, because doing it right matters.

No hidden fees, no shortcuts — just dependable service that stands the test of time (and Sydney’s weather).

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HEAR IT FROM THE LOCALS!

WHAT OUR CUSTOMERS
ARE SAYING

THE TEAM WERE ABSOLUTE LIFESAVERS!

Our hot water system broke on a Sunday and Champion had someone out within an hour. Friendly, fast, and no surprise costs. Can’t recommend them enough!

Sarah T., Marrickville

PROFESSIONAL, POLITE AND ON TIME.

Finally a plumber who shows up when they say they will! The guys fixed my leaking tap and even cleaned up afterwards. Five stars from me.

David R., Dulwich Hill

SAME-DAY SERVICE AND GREAT VALUE.

Called at 10am for a blocked drain and it was sorted before lunch. Upfront quote, no call-out fee, and they explained everything clearly.

Amanda L., Leichhardt

THE TEAM WERE ABSOLUTE LIFESAVERS!

Our hot water system broke on a Sunday and Champion had someone out within an hour. Friendly, fast, and no surprise costs. Can’t recommend them enough!

Sarah T., Marrickville

PROFESSIONAL, POLITE AND ON TIME.

Finally a plumber who shows up when they say they will! The guys fixed my leaking tap and even cleaned up afterwards. Five stars from me.

David R., Dulwich Hill

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Local inner west plumbing team, Champion Plumbing & Drains

SUPER HELPFUL AND HONEST.

I was expecting a big job, but they found the issue was tiny and only charged for a quick repair. Really appreciate the honesty.

Paul M., Five Dock

LOCAL LEGENDS!

We’ve used Champion twice now – once for our bathroom renovation and again for a pipe leak. Always reliable, always friendly.

Jessica & Tom W., Petersham

CLEAN, QUICK, AND PROFESSIONAL.

Love how tidy these guys are! They wore boot covers, explained the fix, and the price was exactly as quoted.

Karen H., Haberfield

SUPER HELPFUL AND HONEST.

I was expecting a big job, but they found the issue was tiny and only charged for a quick repair. Really appreciate the honesty.

Paul M., Five Dock

LOCAL LEGENDS!

We’ve used Champion twice now – once for our bathroom renovation and again for a pipe leak. Always reliable, always friendly.

Jessica & Tom W., Petersham

CLEAN, QUICK, AND PROFESSIONAL.

Love how tidy these guys are! They wore boot covers, explained the fix, and the price was exactly as quoted.

Karen H., Haberfield

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Licensed. Local. Trusted.

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Every Champion plumber is fully licensed, insured, and trained to the highest standards — so you can feel confident knowing the job’s done right the first time.

We’re based right here in Sydney’s Inner West and proud to serve our neighbours with honest, reliable plumbing.

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FREQUENTLY ASKED
QUESTIONS

Yes. We know emergencies can happen at any time, that’s why the team at Champion Plumbing & Drains offers 24/7 emergency plumbing services so we can sort your plumbing problems fast. We’re available after hours, weekends, and public holidays when urgent issues can’t wait.

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Yes, every Champion plumber is fully licensed and insured to work across NSW. We hold the necessary qualifications for residential and commercial plumbing.

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Plumbing costs depend on the type of job and how complex the issue is. At Champion Plumbing & Drains, we provide upfront quotes before starting any work so there are no surprises. Call 02 9784 2455 for a quote today!

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We recommend getting your plumbing checked once a year to help catch any minor issues before they become expensive problems. Older homes in areas like Marrickville and Leichhardt might benefit from plumbing checks every 6 months. Organising preventative plumbing maintenance can save you thousands of dollars in the long run.

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Champion is family-owned, not a franchise. This means direct accountability, consistent quality, and plumbers who genuinely care about the community they serve. Our Lifetime Labour Guarantee and commitment to upfront pricing show that our business is built on trust, not quick profits.

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