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What the Warranty Covers

All our work is covered by a lifetime labour warranty. If something we’ve done fails, not the component itself, the work we carried out, we come back and fix it at no charge.

  • Fault in the installation or repair we performed: we fix it, no charge
  • Component failure (e.g. a tap washer wears out): covered by manufacturer warranty on the part, not our labour warranty
  • Damage from external causes (tree root damage to a pipe we didn’t work on): not covered

If there’s any question about whether something is covered, call us on .
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What Our Lifetime Labour Warranty Covers

Our Lifetime Labour Warranty applies to the labour component of plumbing work completed by our licensed plumbers. This includes:

  • Plumbing repairs
  • Installations
  • Routine maintenance work

If a problem arises that is directly related to how the work was carried out, we’ll assess the issue and rectify it under the warranty.

This warranty is designed to give you long-term reassurance that your plumbing has been completed properly, not rushed or patched together.

What Our Lifetime Warranty Doesn't Cover

To keep expectations clear, our Lifetime Labour Warranty does not cover:

  • Faulty, defective, or manufacturer-supplied parts
  • General wear and tear over time
  • Misuse or damage caused after the job is completed
  • Blockages caused by foreign objects or tree roots
  • Work that has been altered, repaired, or interfered with by another plumber

Where parts are supplied, manufacturer warranties apply separately.

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Why We Offer It

We back our work because we do it properly. A lifetime labour warranty only makes commercial sense if the work is done right the first time.

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How to Make a Claim

Call us on . Describe the fault, give us your address, and reference the original job. We’ll arrange a return visit.

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Warranty Disclaimer

The Lifetime Labour Warranty applies only to the labour component of plumbing work carried out by Champion Plumbing & Drains. It does not cover the supply of parts, fixtures, appliances, or materials, which are subject to manufacturer warranties and conditions.

The warranty does not apply to issues caused by normal wear and tear, misuse, lack of maintenance, external damage, tree root intrusion, foreign objects, ground movement, or work that has been altered, repaired, or interfered with by another party after completion.

Warranty coverage is conditional on the work remaining in its original installed state and being used for its intended purpose. Champion Plumbing & Drains reserves the right to assess all warranty claims to determine eligibility.

This warranty is provided in addition to, and does not limit, your rights under Australian Consumer Law.