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Probably the element, thermostat, pressure valve or pilot light. We keep common parts on the van. Most repairs happen same visit.
System is either undersized or has a failing component. We diagnose and give you an honest call on repair vs replacement.
Whatever the situation, call . Same day. $0 call-out fee. Over 150 five-star reviews. Licence No. 371639C.
We currently have $200 off all new hot water system installations. See our specials page.
| System Age | Recommendation |
|---|---|
| Under 8 years | Repair if the fault is a replaceable component. |
| 8 to 12 years | Depends on the fault. Honest recommendation on site. |
| Over 12 years | Replacement worth considering if second or third repair. |
NSW heat pump rebates of $400 to $670 may apply if replacing an electric storage system.
Safe Hands. Reliable Service. Champion Results.
HEAR IT FROM THE LOCALS!
EXCELLENT Based on 103 reviews Posted on Google Douglas Macpherson10 May 2026Trustindex verifies that the original source of the review is Google. I called Champion Plumbing & Drains because of their advertised "$0 call-out fee" to replace two laundry taps and a washing machine hose. Once on-site, the technician showed me an official quote on a screen for $1,300. To be clear: the replacement parts cost less than $50 at Bunnings, and the entire job took me 20 minutes to complete myself once I sent them away. I followed up via their official web chat to ask if this $1,300 figure was the standard company rate for such a minor task. They failed to respond. This business model relies on a "free" hook to get inside your home, followed by an astronomical quote thousands of percent above market rates. It is an exploitative tactic. Inner West residents: please look for a plumber with transparent pricing and avoid this company.Posted on Google Sally Oughton6 May 2026Trustindex verifies that the original source of the review is Google. Absolute legends. Fixed my gas heater, cleaned up as they went. Highly recommendPosted on Google David Haynes5 May 2026Trustindex verifies that the original source of the review is Google. Christian was efficient and excellent.Posted on Google Matthew Abrahamian5 May 2026Trustindex verifies that the original source of the review is Google. Best service. Thank you Christian. I will definitely use them againPosted on Google Tong Tran4 May 2026Trustindex verifies that the original source of the review is Google. Christian is very professional. Highly recommendation!Posted on Google Brandan Pizzato4 May 2026Trustindex verifies that the original source of the review is Google. christian provided a great service would recommend to any of my friends and very professionalPosted on Google Usman Rafi3 May 2026Trustindex verifies that the original source of the review is Google. Very good service by ZakPosted on Google Tony Casmiri1 May 2026Trustindex verifies that the original source of the review is Google. Johnny installed my two new taps on vanity all work completed and no leaks and would highly recommend great service.Posted on Google Eileen Dyer30 April 2026Trustindex verifies that the original source of the review is Google. Adam was veey polite, helpful and did a Fantastic job.Posted on Google Alina Fernando27 April 2026Trustindex verifies that the original source of the review is Google. Adam was great, he fixed the toilet in less time than they quoted me. He did a great job
For electric systems, a failed heating element or tripped circuit breaker. For gas systems, a blown pilot light, faulty thermocouple or failed gas valve.
Electric storage systems typically last 8 to 12 years. Gas systems last 10 to 15 years. Heat pump systems generally last 15 or more years. Regular anode rod replacement extends tank life significantly.
Under 8 years old, repair it. Over 12 with a significant fault, a new system is usually better value. Between 8 and 12, depends on the fault.
Costs vary by system type, size and installation requirements. We currently offer $200 off installations. See our pricing or call for a quote.
Yes for most repairs. We carry common parts for Rheem, Rinnai, Dux, Bosch, Aquamax and Thermann on the van.
Yes. Heat pump systems qualify for up to $640 under the NSW Energy Savings Scheme for eligible households upgrading from electric storage. We can advise on eligibility.