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Electric Hot Water System Replacement Potts Point: Damaged Unit Repaired Fast

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NSW License #371639C
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A Potts Point apartment resident discovered a burst electric hot water unit leaking into the ceiling cavity. The Rheem heater had failed, and the leak posed a risk to the building structure. We diagnosed the fault, sourced a replacement, and installed it the following day.

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The Problem

The electric hot water unit had failed internally, causing a pressure build-up and rupture. Water was actively leaking into the space above the bathroom ceiling, risking damage to plasterboard and electrical wiring.

 

The resident contacted us after discovering water stains on the ceiling. The unit was unsafe to use and needed immediate removal and replacement.
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What We Did

  • Safely isolated power to the faulty Rheem unit
  • Drained the system completely to prevent further water damage
  • Removed the damaged heater carefully from the internal cupboard
  • Installed a new 50-litre electric hot water unit (sized to match the original)
  • Tested temperature, pressure, and all connections
  • Advised on ongoing maintenance to prevent future failures
  • Timeline: Diagnosis same day.
    Installation next morning (8 hours on-site).
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The Result

The apartment was back to full hot water within 24 hours. No structural damage occurred because the leak was contained and addressed quickly. The new Rheem unit carries a standard warranty and is efficient for the apartment’s size.
  • Building approvals: We handled all safety certifications and provided documentation to the building manager.
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Need Hot Water Repair or Replacement?

If your electric heater is leaking, not heating, or showing fault codes, we can help. Get an urgent quote for Potts Point and surrounding suburbs. We also handle gas hot water replacements and emergency leak detection across Sydney.

Contact Champion Plumbing for a same-day quote

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